Warranty

NEO CONTROLLER

LIMITED 90-DAY / 1-YEAR WARRANTY

Global Tactile LLC makes every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser for a period of ninety days from date of purchase that the power switch, motor, wiring, and circuitboard are free of defects in materials and workmanship. Global Tactile also warrants to the original purchaser, for a period of one year from date of purchase, that all other parts and components of the product are free from defects in materials and workmanship. This warranty does not apply to damage due directly or indirectly to misuse, abuse, negligence, accidents, or water damage; repairs or alterations outside our facilities; or to lack of maintenance. We shall in no event be liable for death, injuries to persons or property, or for incidental, contingent, special or consequential damages arising from the use of our product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion may not apply to you.

To take advantage of this warranty, the product must be returned to us with transportation charges prepaid. Proof of purchase date and an explanation of the defect must accompany the merchandise. If our inspection verifies the defect, we will either repair or replace the product at our election or we may elect to refund the purchase price if we cannot readily and quickly provide you with a replacement. We will return repaired products at our expense, but if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must bear the cost of returning the product.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Global Tactile, LLC
155 E Capitol Dr, Ste 9F
Hartland, WI 53029

Phone: (262)563-1145
Email: support@globaltactile.com